Packages are shipped upon receipt of your payment. The standard shipping method is the Colissimo followed without signature. If you wish a discount with signature, an additional cost may apply. We prefer this mode of transport for deliveries outside French territory, as far as possible.
Via Relais colis, we offer free delivery at the relay point. This mode of delivery is currently only valid for metropolitan France.
Delivery by our partner: Géodis/Calberson is valid for metropolitan France, in addition, additional fees may be charged. This mode of transport is mainly used for the transport of natural latex blocks.
For delivery outside France, transport by Colissimo, delivered against signature, will be preferred.
So that your order is protected during transport, we put the pillows in natural latex, cushions and bolsters in a resistant packaging and cardboard. However, if your order arrives in bad condition, we invite you not to accept the parcel, it will be returned to us and we will send you a new shipment.
For further information on transporting your order, you can contact us directly by email at firstname.lastname@example.org
- Relais Colis: Free delivery at a relay point in metropolitan France.
- La Poste Colissimo: Delivery throughout the European Community.
- Geodis Calberson: large parcels. (custom cut natural latex)